reinstaling smart photo on new computer

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Posts: 1
Joined: Wed Sep 26, 2012 10:09 pm

reinstaling smart photo on new computer

Postby Askernite » Tue Sep 03, 2019 5:53 pm

i bouGHT SMART PHOTO a long time ago, but havent used it for years.
I want to start using it again, but when i click on it in my programme list i get a popup asking for the licence token given when i bought it
ihave no idea what it is!

Posts: 731
Joined: Sat May 31, 2014 9:56 pm

Re: reinstaling smart photo on new computer

Postby eadams » Wed Sep 04, 2019 12:15 pm

Unlike some other companies, Anthropics has a license management page where you can get information about your existing licenses and activation tokens.

Quote from the Anthropics knowledge base article about program activation:

There are two ways to locate your activation token.
- Sign in or register at the Support site ( using the email address you used when purchasing the product. You will find all of your software details under the My Software menu.
- Use the Find Licenses option on the License Manager page.
If you no longer have access to your old email address, please make a Support account using your current email address. Then open a support ticket and let us know your previous email address and purchase details, and we will add your purchases to your new account.

I have done this in the past and received an email from Anthropics that included a list of all the Anthropics products I own and the activation token I need to activate the product on a new computer.

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