Accss Denied
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You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
9 posts
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Accss Denied
by youngman » Fri Aug 17, 2012 1:07 pm
When I confirm one of the effects I often get the following:
Warning Internal program error
.\TagTable.ccpt.:301:ZWin32 error exception:error 0x00000005 with file C:\user\.....
I am using window 7 64 bit
did I download wrong version or ?
Warning Internal program error
.\TagTable.ccpt.:301:ZWin32 error exception:error 0x00000005 with file C:\user\.....
I am using window 7 64 bit
did I download wrong version or ?
Re: Accss Denied
by admin » Fri Aug 17, 2012 5:42 pm
Try deleting C:\Users\YOUR USER NAME\AppData\Local\PhotoEditor\global, to see if that helps. Let me know if it doesn't and we can go from there.
Tony
Tony
Re: Accss Denied
by youngman » Sat Aug 18, 2012 4:52 am
Tony - it did absolute not help! the result was that I could load the software, but there was no "effetcts available" 
how can I check that the latest version is updated? I have run it, but I cannot see the version actually used.
how can I check that the latest version is updated? I have run it, but I cannot see the version actually used.
Re: Accss Denied
by youngman » Sun Aug 19, 2012 11:00 am
I have just tried various alternatives and when clicking 'confirm' the message mentioned already still appears, and then I click OK between 5-8 times, then it appears to accept
the new settings of the Effect
the new settings of the Effect
Re: Accss Denied
by admin » Mon Aug 20, 2012 10:39 am
Hi Youngman,
It's possible you don't have the latest version installed. Try going to Help>Check for updates. For future reference, the version number is displayed in the About box found in the help menu.
It's also possible that your local effects have become corrupted. Try renaming C:\Users\YOUR USER NAME\AppData\Local\PhotoEditor\user to see if that fixes the problem.
If that doesn't fix it, could you tell me the entire of the error message? i.e. did you replace some of it with '...'?
Tony
It's possible you don't have the latest version installed. Try going to Help>Check for updates. For future reference, the version number is displayed in the About box found in the help menu.
It's also possible that your local effects have become corrupted. Try renaming C:\Users\YOUR USER NAME\AppData\Local\PhotoEditor\user to see if that fixes the problem.
If that doesn't fix it, could you tell me the entire of the error message? i.e. did you replace some of it with '...'?
Tony
Re: Accss Denied
by oldducker » Thu Aug 29, 2013 2:55 am
loving SPE except for the last 2 days I too have had an error message as it tells me that it wants to update my photo effects . tells me at end of error message access denied- everything else seems to work fine.
zwin32 Error Exception Error 0x0000005 with file c:users\ed\App Data\Local\Photo Editor\Global +\ xjhn.tag',Access denied
zwin32 Error Exception Error 0x0000005 with file c:users\ed\App Data\Local\Photo Editor\Global +\ xjhn.tag',Access denied
Re: Accss Denied
by admin » Thu Aug 29, 2013 9:27 am
Hi oldducker,
We've had a few users in the past have problems when an anti-virus software has stopped SPE being able to download a new version of the gallery. One thing you could try is temporarily disabling your antivirus while the gallery is being updated.
Tony
We've had a few users in the past have problems when an anti-virus software has stopped SPE being able to download a new version of the gallery. One thing you could try is temporarily disabling your antivirus while the gallery is being updated.
Tony
Re: Accss Denied
by oldducker » Thu Aug 29, 2013 11:10 pm
Hey - uploaded okay
but received
zwin32 error exception :error ox0000005 with file 'C /users/Ed/app data/local/photo editor/global + xjhn.tag, Access is denied.
but received
zwin32 error exception :error ox0000005 with file 'C /users/Ed/app data/local/photo editor/global + xjhn.tag, Access is denied.
Re: Accss Denied
by admin » Fri Aug 30, 2013 9:39 am
Hi,
It's interesting that it's the same file that's being locked every time, maybe something has made that file read only. One thing you could try is deleting the global+ directory and then running the software again.
Tony
It's interesting that it's the same file that's being locked every time, maybe something has made that file read only. One thing you could try is deleting the global+ directory and then running the software again.
Tony
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