Saving in JPEG TIF DOES NOT ALLOW

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Joined: Mon Sep 04, 2017 4:59 pm

Saving in JPEG TIF DOES NOT ALLOW

Postby kphurt » Wed Dec 06, 2017 5:54 pm

So I take a RAW file, I work it smart photo editor I go to save it and the error comes up with cannot find that file name etc.. WTF.... it will not save it, WHY??? Anyone?? Why cant we just take a raw file work it and save in the format we want?? I even try saving the session --NOPE--cannot find a file by that name--try renaming it, NOPE cant do that either. Remind me again why I bought your software????

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Re: Saving in JPEG TIF DOES NOT ALLOW

Postby admin » Thu Dec 07, 2017 10:14 am

RAW files are not designed to be saved by photo editing software: they are meant to represent 'digital negatives' i.e. just what came out of the camera, but not developed yet. If you save it as a tiff with 16 bits it will contain all the same information plus how they were 'developed'. If you're having trouble saving as a tiff, for instance, could you open a support ticket and our support staff will try and help you.

Kind regards

Tony

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