Grant access to capture screen

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Joined: Sun Oct 25, 2020 10:30 pm

Grant access to capture screen

Postby capspalding » Fri Sep 24, 2021 4:20 am

Have never seen this message in the past, what is it?" Smart Photo Editor Studio" would like to record this computers screen. Grant access to this application in security & privacy preferences,located in System preferences.

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Re: Grant access to capture screen

Postby admin » Fri Sep 24, 2021 9:33 am

Smart Photo Editor shouldn't require access to capture screen. Could you post a screenshot of what you mean?

Posts: 27
Joined: Sun Oct 25, 2020 10:30 pm

Re: Grant access to capture screen

Postby capspalding » Sat Sep 25, 2021 2:36 am

PoP -Up whats this
Attachments
Screen Shot 2021-09-23 at 11.1-1.jpg
Screen Shot 2021-09-23 at 11.1-1.jpg (338.7 KiB) Viewed 237 times

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Re: Grant access to capture screen

Postby admin » Mon Sep 27, 2021 8:45 am

That's very odd. Did you do something specific to elicit that behavior? The first thing I'd suggest is reinstalling SPE. You can download the installer via the license manager.

Kind regards

Tony

Posts: 27
Joined: Sun Oct 25, 2020 10:30 pm

Re: Grant access to capture screen

Postby capspalding » Mon Sep 27, 2021 4:11 pm

Not working with SPE at the time, just got the Pop-up.......I'll wait to re install see if it happens again......Thanx for assistance.....B

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Posts: 2436
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Re: Grant access to capture screen

Postby admin » Tue Sep 28, 2021 9:12 am

If you weren't working with SPE at the time, perhaps it was some other software pretending to be SPE.

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