Lost programme

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Posts: 2
Joined: Fri Dec 14, 2018 5:15 pm

Lost programme

Postby April 1955 » Fri Dec 14, 2018 5:38 pm

I hope someone can help, my computer had a major crash and I lost everything.. Trying to get back into smart photo Editor by downloading but I cannot remember my details ( user name, password) Obviously I have my email but there is no way to get it to recognise that.. I paid money but now cannot use it

Posts: 2
Joined: Fri Dec 14, 2018 5:15 pm

Re: Lost programme

Postby April 1955 » Fri Dec 14, 2018 5:48 pm

It now says it doesn't recognise my email.. I feel so disappointed as I paid good money for this

Site Admin
Posts: 2424
Joined: Thu Feb 25, 2010 7:11 pm

Re: Lost programme

Postby admin » Mon Dec 17, 2018 10:59 am

Hi

Sorry to hear you're having problems getting the software back. I can see you're on our system with the email address you've registered for this forum. That means you can use our license manager to get the software back here just using your email address:

https://www.smartphotoeditor.com/licenses/

Kind regards

Tony

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