activation

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Joined: Fri Mar 18, 2016 8:25 pm

activation

Postby salynn0906 » Fri Mar 18, 2016 8:38 pm

whenever i attempt activation box pops up requesting license spe- number. I have owned program for years it upsets my workflow to have toenter license and user name and password what am i doing wrong.

Posts: 79
Joined: Tue Mar 02, 2010 11:32 am

Re: activation

Postby gary » Mon Mar 21, 2016 1:38 pm

To help you with this we really need to know your activation code to see what is happening. We don't want you to post that here in public so can you open a support ticket on the smartphotoeditor.com site so the support team can help.

thanks
Gary

Posts: 1
Joined: Sun May 08, 2016 12:56 am

Re: activation

Postby ZéGonzo » Sun May 08, 2016 1:01 am

Hello

I've changed of PC and all I get now as download is the trial version. That means I can't find any place to put my license code.
Can you please explain me how to recover the full program.
Tks

Site Admin
Posts: 2478
Joined: Thu Feb 25, 2010 7:11 pm

Re: activation

Postby admin » Mon May 09, 2016 9:41 am

Hi,

At any time you can use our License Manager to download the software you have paid for.

Kind regards

Tony

Posts: 1
Joined: Sun Jul 03, 2016 2:15 am

Re: activation

Postby naomistacy » Sun Jul 03, 2016 2:19 am

I changed computers and cant find my activation code...License manager sends me an email saying I do not have any valid licenses...and I know I have at least 2. My old email address was originally used but I do not have access to that anymore. Feeling frustrated. Any help?

Site Admin
Posts: 2478
Joined: Thu Feb 25, 2010 7:11 pm

Re: activation

Postby admin » Mon Jul 04, 2016 10:38 am

Hi,

Sorry you've not managed to get activated in your new computer. The quickest way to get going is to open a support ticket here:

https://www.smartphotoeditor.com/suppor ... ket_submit

Kind regards

Tony

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