.dng files

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RRodgers
Posts: 5
Joined: Sat Feb 21, 2015 7:49 am

.dng files

Postby RRodgers » Tue Feb 24, 2015 3:27 am

My .dng files won't load. I have just upgraded from standard to studio edition but they won't load in either. Any ideas?
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DennB
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Posts: 125
Joined: Tue Aug 05, 2014 4:05 am

Re: .dng files

Postby DennB » Tue Feb 24, 2015 2:43 pm

No problem with my DNG files. What camera are you using and how were the DNG files created?
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RRodgers
Posts: 5
Joined: Sat Feb 21, 2015 7:49 am

Re: .dng files

Postby RRodgers » Wed Feb 25, 2015 4:51 am

I used a Canon 60D. I opened the raw file in Bridge and saved my changes which gives a .dng extension. Then I can't open it in SP.
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DennB
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Posts: 125
Joined: Tue Aug 05, 2014 4:05 am

Re: .dng files

Postby DennB » Wed Feb 25, 2015 2:59 pm

I don't use Bridge so I don't exactly know what's going on there. Does that use Camera Raw? Can you make them tiffs and then see if they open? Do you have the latest Camera Raw version?
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RRodgers
Posts: 5
Joined: Sat Feb 21, 2015 7:49 am

Re: .dng files

Postby RRodgers » Thu Feb 26, 2015 4:24 am

Bridge is part of Photoshop and it does have Camera Raw. I don't know if I can make then tiffs, however SP sent me a download link to convert my photos to solve the issue. :P
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anthroanthony
Posts: 2
Joined: Thu Feb 26, 2015 12:19 pm

Re: .dng files

Postby anthroanthony » Thu Feb 26, 2015 12:32 pm

Hello RRodgers, has the issue you experienced been resolved ?
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RRodgers
Posts: 5
Joined: Sat Feb 21, 2015 7:49 am

Re: .dng files

Postby RRodgers » Thu Feb 26, 2015 1:06 pm

It appears to be ok now. Thanks
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anthroanthony
Posts: 2
Joined: Thu Feb 26, 2015 12:19 pm

Re: .dng files

Postby anthroanthony » Thu Feb 26, 2015 1:10 pm

How did you resolve it? I would like to know for future reference, so I can aid people if this problem occurs again.
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RRodgers
Posts: 5
Joined: Sat Feb 21, 2015 7:49 am

Re: .dng files

Postby RRodgers » Fri Feb 27, 2015 5:42 am

I think it was solved by using the Adobe converter link I was sent.
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