Photo Editor and new laptop

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Joined: Sun Sep 30, 2012 7:26 pm

Photo Editor and new laptop

Postby wildlifewendy » Tue Apr 08, 2014 3:33 pm

Hi Guys...
I have been using Smart Photo Editor now for Three Years..... i went out and bought a new Laptop last week, and wondered how i go about using the Editor on my new one? and sending this from my old model, which will soon not be in use....will i lose Smart photo editor?

My E-Mail remains the same....can you advise please :roll:

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Location: Netherlands

Re: Photo Editor and new laptop

Postby Arwin » Tue Apr 08, 2014 4:08 pm

Hi Wendy,

There is a License Manager, you can use it to reinstall SPE at anytime.

Arwin
Check my Instagram if you have time, dedicated to my edits done in Smart Photo Editor!
Feel free to follow ;)

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Location: Phoenix Arizonz

Re: Photo Editor and new laptop

Postby Penningtons7 » Sat Apr 12, 2014 9:07 pm

I installing on a new desktop and the token says activated and will not go further than that

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Re: Photo Editor and new laptop

Postby admin » Tue Apr 15, 2014 9:38 am

If you've used up all your tokens, then you'll need to open a support ticket.

Tony

Posts: 19
Joined: Sun Sep 30, 2012 7:26 pm

Re: Photo Editor and new laptop

Postby wildlifewendy » Fri Apr 18, 2014 1:17 pm

Hi....

I clicked onto License manager.... waited for the E-Mail, and it never came....checked junk mail and not there either, this was a week ago,
i need this installed on my new laptop asap,

My only other option would to buy Photoshop Elements 11, but i love Smart Photo Editor, its brilliant!!

Help Please :roll:

Posts: 19
Joined: Sun Sep 30, 2012 7:26 pm

Re: Photo Editor and new laptop

Postby wildlifewendy » Fri Apr 18, 2014 1:22 pm

I have now had another go, entering my E-Mail, as to my knowledge i have never been given a "Token" to enter??

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Posts: 789
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Location: Netherlands

Re: Photo Editor and new laptop

Postby Arwin » Fri Apr 18, 2014 2:32 pm

Hi Wendy,

A week! :o Don't wait that long on a email next time, something going wrong I guess ;)
To have you up and running as fast as possible, I thought to let you know, they might ask you aswell to open a support ticket, I would do that if I was you :D

Kind regards,
Arwin
Check my Instagram if you have time, dedicated to my edits done in Smart Photo Editor!
Feel free to follow ;)

Site Admin
Posts: 2478
Joined: Thu Feb 25, 2010 7:11 pm

Re: Photo Editor and new laptop

Postby admin » Tue Apr 22, 2014 9:31 am

Arwin is right! Emails should come straight away. You might have registered with a different address. Whatever the case, do open a support ticket and our support team will try and help you.

Tony

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