Moving your account to another computer

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Joined: Thu May 24, 2018 8:12 am

Moving your account to another computer

Postby Myfairies2 » Thu May 24, 2018 8:16 am

I bought a new computer. While installing Smart Photo Editor I didn't remember my registration details and skipped the step. Now I cannot find a way to reconnect it to my account so as to find all my Favourite recent effects.
Can someone help?
Thanks

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Posts: 2346
Joined: Thu Feb 25, 2010 7:11 pm

Re: Moving your account to another computer

Postby admin » Thu May 24, 2018 9:27 am

Hi

I'm afraid your Favourite recent effects are stored locally on your computer, so do not move with your account, which just tracks effects you've created and forum posts. To attach to your account for those, go to Account in the settings dialog.

Kind regards

Tony

Posts: 2
Joined: Thu May 24, 2018 8:12 am

Re: Moving your account to another computer

Postby Myfairies2 » Thu May 24, 2018 3:27 pm

oh! :( Thank you for your reply, Tony, even though that's not what I wanted to hear...
There are some effects I used often I cannot find anymore if I search for the exact name

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Joined: Thu Aug 15, 2013 11:43 pm

Re: Moving your account to another computer

Postby geoffg11 » Sat Jan 26, 2019 5:52 am

Do I have to uninstall from old computer to install on new computer? Cheers Geoff G

Site Admin
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Joined: Thu Feb 25, 2010 7:11 pm

Re: Moving your account to another computer

Postby admin » Mon Jan 28, 2019 11:23 am

You don't have to uninstall from the old computer.

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