change email and password

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Posts: 9
Joined: Tue Jan 29, 2013 7:44 pm

change email and password

Postby Rubioinc » Thu Jun 13, 2019 1:33 pm

How do I change both e-mail and password? Having many issues and it's driving me MADD...lol
Also, my old email is not working and really need to change it.

Will I get an answer?

Site Admin
Posts: 2411
Joined: Thu Feb 25, 2010 7:11 pm

Re: change email and password

Postby admin » Mon Jun 17, 2019 9:30 am

Hi there,

If you completely uninstall SPE and install it again from fresh, it will ask you to create an account or join an existing one. If you create a new account you can set your email and password. In fact all your account is really used for is logging into this forum automatically from the community menu in the software, so if you forget your password it doesn't matter as the community menu will still log you into this forum.

Kind regards

Tony

Posts: 1
Joined: Thu Apr 09, 2020 9:33 am

Re: change email and password

Postby Anitaphotography » Thu Apr 09, 2020 9:43 am

Hey, I'm having the same issue, but sadly on Windows 10, it remembers the account somehow.

Completely deinstalled, installed again, and it automatically picked the wrong account.

so....any way to cirumvent?

Thnx, Anita

Site Admin
Posts: 2411
Joined: Thu Feb 25, 2010 7:11 pm

Re: change email and password

Postby admin » Wed Nov 04, 2020 10:29 am

When uninstalling you can choose to do a full uninstall.

Tony

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