Very angry and upset Please help

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Posts: 1
Joined: Wed Aug 29, 2012 9:34 am

Very angry and upset Please help

Postby jentoker » Wed Aug 29, 2012 10:29 am

I downloaded the free trial and everytime, right in the middel of editing a picture it bugs out and wont work usually when i press confirm on edit. And it makes me so angry i lose the picture and everything i did to it. like.. I don't wanna even consider buying it if i cant test it out.. ive been able to fully edit a picture sometimes but 99% it goes error and i have to end the program.

ArjunAnthroQA

Re: Very angry and upset Please help

Postby ArjunAnthroQA » Thu Aug 30, 2012 4:19 pm

Hello Jentoker,

We've just released a new version 1.13.7 of Smart Photo Editor that can be downloaded from our site that should fix some issues. Please let us know if this gets you back up and running.

Arjun

Posts: 1
Joined: Tue Sep 25, 2012 4:45 pm

Re: Very angry and upset Please help

Postby helenroach » Tue Sep 25, 2012 5:28 pm

I have version 1.15.1 and still have the same problem.

ArjunAnthroQA

Re: Very angry and upset Please help

Postby ArjunAnthroQA » Wed Sep 26, 2012 10:24 am

Hello helenroach,

Can you please open a support ticket here: http://www.smartphotoeditor.com/support/?page=ticket_submit

If you explain where and what is happening, (e.g. what tool you're using etc) one of our dedicated and competent support staff will take a look at the issue.

Arjun

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