Font sizes too large

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Font sizes too large

Postby costaphilippou » Sun Dec 04, 2016 6:13 pm

Ive just bought an HP Spectre X360 with windows 10. The font sizes are too large and pixelated on all the screens and all the options dont fit onto the page. Please see the attachment.

This wasnt the case on my older laptop, where I was using an older version of Windows.

Would appreciate help, thanks
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Re: Font sizes too large

Postby tuthill » Sat Dec 10, 2016 12:30 am

I have the same problem on Windows 10.

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Re: Font sizes too large

Postby DennB » Mon Dec 12, 2016 4:22 pm

Does not happen on my pc using W10. Probably need to adjust setting in W10. What screen resolution are you using/have? Is it a 4k screen?

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Re: Font sizes too large

Postby tuthill » Tue Dec 13, 2016 3:32 am

Not 4k and res is 1920 x 1080. Installed on my other laptop and the display is ok so must have something to do with the res I'm at. Oddly the previous version didn't have a problem at this resolution.

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Re: Font sizes too large

Postby DennB » Tue Dec 13, 2016 3:29 pm

I have an older monitor. The reso on it is 1680x1050 (16:10 aspect ratio) and everything scales nicely.

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Re: Font sizes too large

Postby tuthill » Tue Dec 13, 2016 4:23 pm

DennB wrote:I have an older monitor. The reso on it is 1680x1050 (16:10 aspect ratio) and everything scales nicely.


All of my other software displays properly at the native resolution of this laptop so I'm not going to change the resolution for Smart Photo Editor. There's obviously a bug that needs addressing.

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Re: Font sizes too large

Postby darrenp » Wed Dec 14, 2016 6:14 pm

Hi there,

I'm sorry to hear that you are experiencing this problem. It seems to affect a small number of our users. Can you try the following slightly modified version and get back to me as to whether it fixes the problem you are seeing? This version respects the Windows scaling factor for your screen so it should look the same in terms of text size, button size, etc as other applications. Here are the links:


Please let me know how you go.

Many thanks,

])arren.
Computer Scientist
Anthropics

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Joined: Sun Nov 03, 2013 8:58 pm

Re: Font sizes too large

Postby tuthill » Thu Dec 15, 2016 12:21 am

darrenp wrote:Hi there,

I'm sorry to hear that you are experiencing this problem. It seems to affect a small number of our users. Can you try the following slightly modified version and get back to me as to whether it fixes the problem you are seeing? This version respects the Windows scaling factor for your screen so it should look the same in terms of text size, button size, etc as other applications. Here are the links:


Please let me know how you go.

Many thanks,

])arren.
Computer Scientist
Anthropics


Yes, this version displays properly.

Thanks ])arren.

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Re: Font sizes too large

Postby darrenp » Thu Dec 15, 2016 12:29 am

Pleased to hear it! Many thanks for the feedback.

])arren.

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Re: Font sizes too large

Postby maile » Sun Mar 05, 2017 3:23 pm

I have this issue too! Font size too large after loading purchased version. However, trial version fits just fine on my pc. What is the fix?

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