Not Saving

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Posts: 83
Joined: Tue Oct 06, 2015 7:14 pm
Location: Charlottetown. PEI. Canada

Not Saving

Postby Cowboyo » Thu Nov 24, 2016 1:31 am

I mention before that I can not save most of work I do just odd few I just finished Coloring picture and I went to save it to my PC and on final stage of Saving this is what happens ( see photo )
Attachments
15179123_10212172683856797_7976522169713330493_n.jpg
15179123_10212172683856797_7976522169713330493_n.jpg (29.71 KiB) Viewed 3638 times

Posts: 83
Joined: Tue Oct 06, 2015 7:14 pm
Location: Charlottetown. PEI. Canada

Re: Not Saving

Postby Cowboyo » Thu Nov 24, 2016 1:32 am

The box in middle stays Blank nothing happens to it

Posts: 314
Joined: Thu Sep 19, 2013 12:30 am

Re: Not Saving

Postby Richard Briggs » Thu Nov 24, 2016 9:09 am

I have also had this experience but only very occasionally. It's not consistent but it does seem to occur with only certain effects or effect combinations.

Richard

Site Admin
Posts: 2385
Joined: Thu Feb 25, 2010 7:11 pm

Re: Not Saving

Postby admin » Thu Nov 24, 2016 10:23 am

Could you try saving a session (File Save >Session) before you save a jpg or tiff (that doesn't need to prepare anything so it should always work). Then if the jpg or tiff fails to save, could you open a support ticket here and send them the session file. That way, we can investigate what is going on.

Kind regards

Tony

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