PC crash on save with B&W Storm filter

Any crashes, places where the software didn't work as you expected, please let us know here.
Posts: 2
Joined: Sat Feb 11, 2012 2:15 am

PC crash on save with B&W Storm filter

Postby sensey123 » Wed Feb 15, 2012 8:28 pm

i can save with all the different effect eccept the B&W storm effect when used with select aera for the sky. the original photo is at 6.99MB jpeg,,, a normal shoot! I tried with a smaller copy at 3.48 MB jpeg but same problem!! when it crash, I have the same message:

Runtime Error!
Program C:\Program Files\Smart Photo Editor\SmartPhotoEditor.exe
This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.

Also I don't know how to support ticket...
plz some help?? thx !!

Posts: 4
Joined: Wed Feb 08, 2012 3:30 am

Re: PC crash on save with B&W Storm filter

Postby elvuego » Sat Feb 18, 2012 7:01 pm

I do to have the same problem with the filter B&W Strom, Everything else is ok. Please let me know when the problem is resolve....By the way, I love this software...thank You, Louise

Site Admin
Posts: 2477
Joined: Thu Feb 25, 2010 7:11 pm

Re: PC crash on save with B&W Storm filter

Postby admin » Mon Feb 20, 2012 10:44 am

We are currently looking into it, and will have a fix out as soon as we can.

Tony

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