Changing background affects entire photo

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Joined: Fri May 10, 2013 11:15 am

Changing background affects entire photo

Postby FloridaNana54 » Wed Oct 30, 2013 8:12 am

Hi,
Have you SPE for quite some time with no problem until tonight. Changed a background on a baby portrait and once saved it changed the babies skin also to a really bright pink. Does anyone have any idea why?

Posts: 4
Joined: Fri May 10, 2013 11:15 am

Re: Changing background affects entire photo

Postby FloridaNana54 » Wed Oct 30, 2013 8:53 am

Tried it again and same exact thing. I only selected the background but it changed the babies skin the orange color the program uses to select the background. How can I fix this problem please. I have changed a gazillion background with SPE and it has never done this. Thanks so much in advance!!! PhotoNana

Posts: 31
Joined: Mon Jul 29, 2013 10:22 am

Re: Changing background affects entire photo

Postby Vangelisz » Wed Oct 30, 2013 10:42 pm

Hi,

Can you mail us the original image, and the adjusted image to support1234@anthropics.com? Please mark it for me, and I will get back to you as soon as possible. What OS are you using?
Thank you.

Regards,
Vangelisz

Site Admin
Posts: 2389
Joined: Thu Feb 25, 2010 7:11 pm

Re: Changing background affects entire photo

Postby admin » Fri Nov 08, 2013 4:49 pm

It's possible the issue you're experiencing is with color profiles, which had a bug. We've fixed the bug now. The easiest way to get it the update is to go to Help > Check For Updates

Tony

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