batch mode now crahes

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Posts: 3
Joined: Wed Sep 04, 2013 3:52 pm

batch mode now crahes

Postby Jameskelly » Sun Sep 22, 2013 2:57 pm

trying batch mode but now after 20 or so photos it now crashes the program before the update i was batch processing 500 plus photos on a weekly basic with not one issue ever>

this is affecting work flow as i do batch mode when sleep and when awake it was done, now i wake up to find only 25 done and program crashed.

i have since done 8 more test while awake and every time either just hitting 20 photos or slighty over it crashes. this is not helpfull to my workflow of 500 plus photos.

can this be fixed asap or im gonna have to reinstall the older version :(

Posts: 31
Joined: Mon Jul 29, 2013 10:22 am

Re: batch mode now crahes

Postby Vangelisz » Mon Sep 23, 2013 12:53 pm

Hi,

Could you please send us a few pictures you are using? Especially the last one which crashes the application. Please send them to support1234@anthropics.com and mark it for Vangelisz.

Could you name the effects you are using as well, so I can try to reproduce this issue in our office.

Thanks,
Vangelisz

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