Crash and saving problems

Any crashes, places where the software didn't work as you expected, please let us know here.
Posts: 26
Joined: Mon Jan 28, 2013 10:34 pm

Crash and saving problems

Postby Jehaleleel » Sat Mar 02, 2013 12:10 am

Please help! I cannot seem to save my session and open it again (the program will crash!).
And every time I try to save as JPEG to use the image anywhere it shows up destroyed (see attachment).

I tried to save it in all variations but nothing works... always filled with black spots....

_SAM7145-Portrait_Ramona-138 8.jpg
_SAM7145-Portrait_Ramona-138 8.jpg (217.53 KiB) Viewed 3469 times

Posts: 26
Joined: Mon Jan 28, 2013 10:34 pm

Re: Crash and saving problems

Postby Jehaleleel » Sat Mar 02, 2013 12:11 am

Ooh obviously the black dots and stripes do not show untill the file is saved...

Posts: 26
Joined: Mon Jan 28, 2013 10:34 pm

Re: Crash and saving problems

Postby Jehaleleel » Sat Mar 02, 2013 12:17 am

I found out it has to do with me suplying 16 bit files and saving them as 8 bit??

Untitled.png
Untitled.png (16.64 KiB) Viewed 3467 times

Because it does show all the nasty black fudge when I uncheck that.
How to fix??

Site Admin
Posts: 2478
Joined: Thu Feb 25, 2010 7:11 pm

Re: Crash and saving problems

Postby admin » Mon Mar 04, 2013 10:24 am

Hi Jehaleleel,

Sorry you're experiencing these problems. Hopefully we can fix them. I'm sending you a private message to tell you what to do.

Tony

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