Loss of metadata from images after processing with SPE

Ask any questions about publishing effects
Forum rules
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
Posts: 10
Joined: Tue Oct 29, 2013 11:36 am

Loss of metadata from images after processing with SPE

Postby flyingduk » Sun Sep 25, 2016 4:37 pm

All my images processed in SPE result in the following metadata being deleted - the Author , date taken - possibly other info as well.

Is there a way to remedy this problem as I cannot enter my photos in Salons or competitions without the meta data above.

Posts: 65
Joined: Tue Mar 02, 2010 11:32 am

Re: Loss of metadata from images after processing with SPE

Postby gary » Wed Sep 28, 2016 2:52 pm

If this information is in the makernote section of the EXIF data then we deliberately don't preserve it because it often results in files that other software cannot read. We do preserve other metadata such as IPTC data that can contain Author, copyright etc.
I could take a look at where the data is if you could send me a file?

Posts: 10
Joined: Tue Oct 29, 2013 11:36 am

Re: Loss of metadata from images after processing with SPE

Postby flyingduk » Wed Sep 28, 2016 4:20 pm

Hi Gary
I have upgraded the SPE to the latest version 1.22 and the problem seems to have disappeared as the :D author and date taken are now retained.
Thanks

Return to Publishing Effects

Who is online

Users browsing this forum: No registered users and 1 guest