EFFECTS UPDATE?

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Joined: Wed Mar 21, 2012 3:53 am

EFFECTS UPDATE?

Postby skypirate » Fri Feb 14, 2014 11:10 pm

When effect update works it gives an error "invalid path" it appears to be trying to find a D: drive which I do not have. Had a computer crash and had to reload the program, and have not been able to get any effect since?

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Joined: Thu Feb 25, 2010 7:11 pm

Re: EFFECTS UPDATE?

Postby admin » Mon Feb 17, 2014 10:48 am

Hi,

Have you tried doing a complete uninstall and reinstall?

Tony

Posts: 2
Joined: Wed Mar 21, 2012 3:53 am

Re: EFFECTS UPDATE?

Postby skypirate » Wed Feb 19, 2014 11:37 pm

Just did an uninstall and down loaded a new file and installed the new one "SAME THING"
Error message says "upload invalid file: D:\web\Photoeditor.anthropics.com/uploads/30918/18/

HELP?
Greg

Site Admin
Posts: 2413
Joined: Thu Feb 25, 2010 7:11 pm

Re: EFFECTS UPDATE?

Postby admin » Thu Feb 20, 2014 11:08 am

Hi Greg,

That is strange. I think it's an error on one of our servers when you're uploading your recent preferences. One thing you could try is going into your photo editor data directory (on windows it's C:\Users\YOUR USER NAME\AppData\Local\PhotoEditor) and try renaming the forupload directory (call it oldforupload) and then run the software again. Another way might be to create a new user account.

Let me know if that doesn't help,

Tony

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Joined: Fri Feb 21, 2014 10:34 pm

Re: EFFECTS UPDATE?

Postby skypirateutlage » Fri Feb 21, 2014 11:44 pm

It's fixed, when I re-installed windows after the hard drive failure I never set up a user, so I created a user and when I tried to open Photo Editor I had to put in all the numbers in again and it wouldn't let me use skypirate, said it was already taken, so had to use another.

Thank You for your help, it steered me in the right direction.

Love your program It is the easiest to use. And I've been in Photograph since 1960
Greg

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