collage montage help

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Joined: Sat Jan 25, 2014 7:32 pm

collage montage help

Postby taramarie82 » Tue Jan 28, 2014 1:14 am

I recently made a collage and it will not save, I have re done it twice so far, I have saved other pieces I have done. So I have no idea why this is giving me a problem. Does anybody else have this issue???

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Joined: Thu Feb 25, 2010 7:11 pm

Re: collage montage help

Postby admin » Tue Jan 28, 2014 10:27 am

Hi,

Could you open a support ticket? Our support team can look into your problem.

Tony

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Joined: Sun Feb 16, 2014 5:33 pm

Re: collage montage help

Postby stanley2710 » Sun Feb 16, 2014 5:37 pm

I am having a similar problem. The montage will go through the saving/rendering process and then I go to open up the saved jpeg and it is a black box with only one of the images that I added and the text.

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Posts: 2477
Joined: Thu Feb 25, 2010 7:11 pm

Re: collage montage help

Postby admin » Mon Feb 17, 2014 10:54 am

Hi Stanley,

Could you also open a support ticket? Our support team can look into your problem.

Tony

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