Lost all my favourites

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Posts: 10
Joined: Fri Jan 11, 2013 11:06 pm
Location: canada

Lost all my favourites

Postby Weslemkoon » Thu Nov 12, 2015 5:15 pm

cant find any of my favouries from 2013
Oval magic vingette,,their all gone Why

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Posts: 2477
Joined: Thu Feb 25, 2010 7:11 pm

Re: Lost all my favourites

Postby admin » Fri Nov 13, 2015 4:17 pm

Dear Weskemkoon,

I'm really sorry to hear that. We store all the favorite data in the system registry on a PC or plists on a mac, which are the standard ways of saving user information. The most common way people accidentally loose that is by uninstalling the software. If you can remember the name of the effect, you can search for it in the gallery using the search box in the top right. We don't have an effect called Oval magic vignette, but there is one called Magic Vignette.

Kind regards

Tony

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