Poto editor stop working

Here you can discuss anything related to the Home Panel (the first one you come to)
Forum rules
You are viewing the Community Help Pages. They are on-line forums where people can come to ask questions about the Smart Photo Editor and all the replies and relevant information are kept in the same place.
Posts: 2
Joined: Fri Oct 02, 2015 5:56 am

Poto editor stop working

Postby JohannavanNiekerk » Fri Oct 02, 2015 6:13 am

I am very new to smart photo editor and also to the forum so please forgive If I done this wrong.

I have a problem with my photo editor. It keep coming up with this message " MSG :
"photo editor has stopped working
A problem caused the program to stop working correctly.
windows will close the program and notify you if a solutions is available."

Please help me. What can I do to fix this problem. I did not had this problem when running the trial version. This started after I bought smart photo editor.

Thank for you help

Site Admin
Posts: 2477
Joined: Thu Feb 25, 2010 7:11 pm

Re: Poto editor stop working

Postby admin » Fri Oct 02, 2015 9:11 am

Hi Johannavan

Probably the best for you would be to open a support ticket, then our support staff can help you.

Kind regards

Tony

Posts: 2
Joined: Fri Oct 02, 2015 5:56 am

Re: Poto editor stop working

Postby JohannavanNiekerk » Fri Oct 02, 2015 12:13 pm

Thank you Tony

I try to submit a ticket. I did create a new account but it say I do not have one. I will wait for someone to help me to ask help from the support team

Posts: 21
Joined: Sat Sep 26, 2015 5:13 pm

Re: Poto editor stop working

Postby Swifty » Fri Oct 02, 2015 3:07 pm

Hi, have you made sure that you have downloaded the correct SPE for your machine? There are two versions for Windows - 32 bit and 64 bit. I am not an expert but it may be worth checking ;)

Site Admin
Posts: 2477
Joined: Thu Feb 25, 2010 7:11 pm

Re: Poto editor stop working

Postby admin » Mon Oct 05, 2015 9:34 am

Hi Johannavan,

Did you create a new support ticket account? It's a different account from your photo editor account (so we can help people who didn't even manage to create a photo editor account).

Tony

Return to The Home Panel

Who is online

Users browsing this forum: No registered users and 9 guests