Password Reset?

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Posts: 254
Joined: Thu Sep 19, 2013 12:30 am

Password Reset?

Postby Richard Briggs » Tue Dec 20, 2016 9:09 am

Hi,

A friend has SPE and has forgotten his password for these forums. Anyone know how he gets a new password etc to log in?

Richard

Site Admin
Posts: 2185
Joined: Thu Feb 25, 2010 7:11 pm

Re: Password Reset?

Postby admin » Tue Dec 20, 2016 10:42 am

You don't need to know your password for these forums. You can login via the options in the Community menu in the software.

Kind regards

Tony

Posts: 254
Joined: Thu Sep 19, 2013 12:30 am

Re: Password Reset?

Postby Richard Briggs » Wed Dec 21, 2016 9:16 am

Tony, that is correct. But you do need it if you are accessing from outside SPE. For example, from a tablet or smartphone etc. Of course, you could access the forum via SPE and then change your password but you need your existing password to do that. I can't see any 'reset password' option.

Do you know what product is used to implement the forums? Maybe they have a forum of their own (!)

Richard

Site Admin
Posts: 2185
Joined: Thu Feb 25, 2010 7:11 pm

Re: Password Reset?

Postby admin » Wed Dec 21, 2016 10:47 am

Hi,

I'm afraid if you want to post to the forums from a tablet etc and you've forgotten your password, is to create a new account. There's nothing particularly exciting attached to your account, so you don't loose anything important by doing so.

Kind regards

Tony

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